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Testimonials

Thank you Tile Cleaners ® for dealing with the solvent sealer I had and resealing my hallway; I know it's a pain but you did a great job. I will definitely call you again as I need help with my tiles in the office.

Paul Gold, Gold Coast, QLD

I was about to sell my house, but was not happy with the tiles in the dining area. The tiles were white and shiny but the grout looked really dark and dirty. I already had a potential client; however the dark grout ruined the beauty of the room. I didn't have much time to fix the grout and decided to call Tile Cleaners as my real estate agency mentioned them. As my real estate agent said, Tile cleaners responded really quickly. They also pointed out that some of the grout was coming off in the hallway when they were there, which I had not even noticed. Thank you for fixing my problem so quickly. The house is sold now and I left your details with the new owner so they can keep the tiles in good condition.

Anna Rodwell, Tingalpa, QLD

I have several different freshly laid tiles in my new house. All pathways have stone tiles and there are marble tiles in the bathrooms and porcelain in the kitchen. I needed to get them sealed and was not sure if it was possible to seal them all. I contacted Tile Cleaners because my dad recommended them. He had a similar situation in his house and was very happy with the job Tile Cleaners had done. I was very worried about my tiles since they were brand new and very expensive. Tile Cleaners team were very patient with me, explaining how they were going to apply the sealer on different types of tiles, what sealer they would use, how long it would last for and advised me on how to take care of my tiles. I called Tile Cleaners a few times confirming details, asking for prices, making sure they could to the job during the weekend etc. The guys were amazingly patient and helpful. When I had gathered all the information I wanted, I was ready to go ahead. The work done by Tile Cleaners actually took less time than what it took me looking for information about it. Sorry for the pain I caused, and again thank you.

Monica Petrovski, West Beach, SA

Stone Stain Removal Secret Harbour - Rockingham

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Although it is important to prevent stains, depending on the situation, this sometimes can not be avoided. In such cases, Secret Harbour's Tile Cleaners® technicians have a variety of stain removal techniques to help remove all types of unwanted taint and contamination.

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Spills and Stains

If you have a potential stain, blot the spill with a paper towel or cloth immediately. Don't wipe the area as it may spread the spill. Flush the area with plain water and a mild soap and rinse several times. DO NOT APPLY VINEGAR OR ACIDIC CLEANING MATERIALS. Dry the area thoroughly with a soft cloth and repeat as often necessary. If the stain remains, call Tile Cleaners®, our experienced technicians have the training and solution to care for your stone.

To schedule your appointment or to obtain a free estimate, Call 1300 771 201 today or use the online enquiry form at the top of the page

Stain Removal

Identifying the type of stain on the stone surface is the key to removing it. If you don't know what caused the stain, it is important to try to find out, play detective, where is the stain located? Is it near a plant, a food service area, an area where cosmetics are used? What colour is it? What is the shape or pattern? What goes on in the area around the stain? Surface stains can often be removed by cleaning with an appropriate stone cleaning product or household chemical. Deep-seated or stubborn stains may require using a poultice or calling in a professional.

Types of Stain

The following section describe the type of stains that you may have to help identify appropriate household chemicals to use and how to prepare and apply a poultice to remove the stain if necessary.

Classification of stone stains

OIL-BASED(grease, tar, cooking oil, milk, cosmetics)
ORGANIC (coffee, tea, fruit, tobacco, paper, food, urine, leaves, bark, bird droppings)
METAL(iron, rust, copper, bronze)
BIOLOGICAL(algae, mildew, lichens, moss, fungi)
INK(magic marker, pen, ink)
PAINT
WATER SPOTS AND RINGS(surface accumulation of hard water)
FIRE AND SMOKE DAMAGE
ETCH MARKS(Etch marks are caused by acids left on the surface of the stone)

Poultices

A poultice is a liquid cleaner or chemical mixed with a white absorbent material to form a paste about the consistency of peanut butter. The poultice is kept moist and covered to allow time(up to 48 hours) for the liquid cleaner to sufficiently penetrate the stone and dissolve the staining material. The liquid cleaner or chemical will draw out the stain into the absorbent material. Poultice procedures may have to be repeated to thoroughly remove a stain, but some stains may never be completely removed.

The majority the removers used are for removing rust and stains, additionally, there are products that can be applied to efflorescence, water scale, decoloration, oil, silicone, and coking.

As ever, prevention is better than cure!

Stone Sealing

Sealing your stone tiles and/or grout helps prevent & reduce staining by providing a barrier against stain carrying substances. Sealing is the first important step towards protecting your investment against stains.

A sealer is a liquid, or carrier containing a resin that is applied to porous natural stone or porous man made surfaces such as concrete and ceramic tiles that helps prevent staining from water and/or oil based materials as well as help to achieve better results when cleaning your tiles.

You can easily test how porous your surfaces are by applying a drop of water to the surface and watching how it is absorbed. You can then see how any type of water based stain can be absorbed by the surface.

Tile Cleaners® use two main types of sealer to protect your surfaces. One sealer is known as an Impregnating Sealer(Penetrating Sealer) which is absorbed into the tile protecting it from within and the other is known as a Topical Sealer which sits on top of(coats) the tile.

Tile Cleaners® are proud to be accredited applicators of Deepshield™ quality deep impregnating water based sealers which prolong the life of your surfaces by taking full advantage of recent advancements in nano-technology and fluoro-bond technology. Australian made Deepshield™ forms a bond with your surfaces that is stronger than any conventional mechanical or hydrogen bonding film forming sealers.

To schedule your appointment or to obtain a free estimate, Call 1300 771 201 today or use the online enquiry form at the top of the page

Client Range

We clean and restore a
huge range of tiles and surfaces in all locations including:

Kitchen, Balcony, Bathroom, Shower, Swimming pool, Pool pavers, Restaurant, Café, Bar, Home, School, Clinic, Hospital, Companie, Office

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