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Testimonials

When I moved into my new house, I was shocked by how dirty and old the tiles in the entire house looked. I wasn't sure if they were supposed to be like that or if they were just really dirty. I decided to call Tile Cleaners and ask them to have a look and tell me what I could do to improve the look of my tiles. Tile Cleaners ® came the same weekend and managed to make my tiles look brand new. They also informed me that the sealer would protect my tiles for years to come. Amazing! Thank you guys! My floor looks gorgeous.

Amanda Burtender, Brighton East, VIC

We got our tiles more than 25 years ago. We were told that we had a solvent sealer on our tiles, which apparently most companies wouldn't be able to strip off. However we rang a couple of places to check them out. No luck. A friend of mine recommended Tile Cleaners. We rang the guys and they agreed to have a look the next day. We decided to go ahead with the job after getting a satisfactory quote. Tile Cleaners team stripped and resealed our old tiles. We are very grateful for your help guys. Thank you again.

Olivia and Andrew Clark, Hornsby, NSW

I just got new tiles laid in my house that were very expensive. I needed to get them sealed but couldn't afford to pay much for it. On the other hand I didn't want to go for a company offering cheap and unreliably services. My boss recommended Tile Cleaners, saying that the company's prices were reasonable and that they offered quality service when he used them. I contacted them and ended up doing a booking with them. It is very pleasant to know that there are companies out there who actually care about providing very high quality services for affordable prices. I gave your contacts to my sister. Thank you for the job you did

Robert Williams, Norman Park, QLD

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Stone Stain Removal Mermaid Waters - Gold Coast

stone tile tumbled milan dark tiles white grout Mermaid Waters

Although it is important to prevent stains, depending on the situation, this sometimes can not be avoided. In such cases, Mermaid Waters's Tile Cleaners® technicians have a variety of stain removal techniques to help remove all types of unwanted taint and contamination.

outdoor travertine tiles modern pool Mermaid Waters

Spills and Stains

If you have a potential stain, blot the spill with a paper towel or cloth immediately. Don't wipe the area as it may spread the spill. Flush the area with plain water and a mild soap and rinse several times. DO NOT APPLY VINEGAR OR ACIDIC CLEANING MATERIALS. Dry the area thoroughly with a soft cloth and repeat as often necessary. If the stain remains, call Tile Cleaners®, our experienced technicians have the training and solution to care for your stone.

To schedule your appointment or to obtain a free estimate, Call 1300 771 201 today or use the online enquiry form at the top of the page

Stain Removal

Identifying the type of stain on the stone surface is the key to removing it. If you don't know what caused the stain, it is important to try to find out, play detective, where is the stain located? Is it near a plant, a food service area, an area where cosmetics are used? What colour is it? What is the shape or pattern? What goes on in the area around the stain? Surface stains can often be removed by cleaning with an appropriate stone cleaning product or household chemical. Deep-seated or stubborn stains may require using a poultice or calling in a professional.

Types of Stain

The following section describe the type of stains that you may have to help identify appropriate household chemicals to use and how to prepare and apply a poultice to remove the stain if necessary.

Classification of stone stains

  • OIL-BASED(grease, tar, cooking oil, milk, cosmetics)
  • ORGANIC (coffee, tea, fruit, tobacco, paper, food, urine, leaves, bark, bird droppings)
  • METAL(iron, rust, copper, bronze)
  • BIOLOGICAL(algae, mildew, lichens, moss, fungi)
  • INK(magic marker, pen, ink)
  • PAINT
  • WATER SPOTS AND RINGS(surface accumulation of hard water)
  • FIRE AND SMOKE DAMAGE
  • ETCH MARKS(Etch marks are caused by acids left on the surface of the stone)

Poultices

A poultice is a liquid cleaner or chemical mixed with a white absorbent material to form a paste about the consistency of peanut butter. The poultice is kept moist and covered to allow time(up to 48 hours) for the liquid cleaner to sufficiently penetrate the stone and dissolve the staining material. The liquid cleaner or chemical will draw out the stain into the absorbent material. Poultice procedures may have to be repeated to thoroughly remove a stain, but some stains may never be completely removed.

The majority the removers used are for removing rust and stains, additionally, there are products that can be applied to efflorescence, water scale, decoloration, oil, silicone, and coking.

As ever, prevention is better than cure!

Stone Sealing

Sealing your stone tiles and/or grout helps prevent & reduce staining by providing a barrier against stain carrying substances. Sealing is the first important step towards protecting your investment against stains.

A sealer is a liquid, or carrier containing a resin that is applied to porous natural stone or porous man made surfaces such as concrete and ceramic tiles that helps prevent staining from water and/or oil based materials as well as help to achieve better results when cleaning your tiles.

You can easily test how porous your surfaces are by applying a drop of water to the surface and watching how it is absorbed. You can then see how any type of water based stain can be absorbed by the surface.

deepshield breathe

Tile Cleaners® use two main types of sealer to protect your surfaces. One sealer is known as an Impregnating Sealer(Penetrating Sealer) which is absorbed into the tile protecting it from within and the other is known as a Topical Sealer which sits on top of(coats) the tile.

deepshield surface

Tile Cleaners® are proud to be accredited applicators of Deepshield™ quality deep impregnating water based sealers which prolong the life of your surfaces by taking full advantage of recent advancements in nano-technology and fluoro-bond technology. Australian made Deepshield™ forms a bond with your surfaces that is stronger than any conventional mechanical or hydrogen bonding film forming sealers.

deepshield generic2

To schedule your appointment or to obtain a free estimate, Call 1300 771 201 today or use the online enquiry form at the top of the page

Client Range

We clean and restore a
huge range of tiles and surfaces in all locations including:
Kitchen, Balcony, Bathroom, Shower, Swimming pool, Pool pavers, Restaurant, Café, Bar, Home, School, Clinic, Hospital, Companie, Office

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