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Testimonials

I was about to sell my house, but was not happy with the tiles in the dining area. The tiles were white and shiny but the grout looked really dark and dirty. I already had a potential client; however the dark grout ruined the beauty of the room. I didn't have much time to fix the grout and decided to call Tile Cleaners as my real estate agency mentioned them. As my real estate agent said, Tile cleaners responded really quickly. They also pointed out that some of the grout was coming off in the hallway when they were there, which I had not even noticed. Thank you for fixing my problem so quickly. The house is sold now and I left your details with the new owner so they can keep the tiles in good condition.

Anna Rodwell, Tingalpa, QLD

Thank you Tile Cleaners ® for dealing with the solvent sealer I had and resealing my hallway; I know it's a pain but you did a great job. I will definitely call you again as I need help with my tiles in the office.

Paul Gold, Gold Coast, QLD

I noticed that some of the tiles in my bathroom walls were loose and the grout was coming off. I am a very busy so kept on postponing calling someone to fix it. One day I got home and the loose tiles were lying broken on the floor. Can you imagine my frustration? I rang my brother in panic and he gave me Tile Cleaners' contact details. I rang them straight away. The guys told me I needed a tiler and professional regrouting work done so I thought it would take ages to fix my problem. However they organized the work very well. I had my tiles fixed on Friday night the same week and the entire bathroom regrouted on Saturday. Thank you some much for your quick help; it was such a relief.

Kerry McMyre, Mosman, NSW

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Basin Pocket Sandstone Grinding

Tile Cleaners® provide Basin Pocket's leading commercial and residential sandstone grinding solutions

Call 1300 771 201 for a free quote or use our quick enquiry form

You can once again enjoy your sandstone in its best possible condition

We cover all Brisbane suburbs, all Ipswich area and all surrounding suburbs to Basin Pocket

Welcome to Tile Cleaners®, Basin Pocket's leading tile care company specialising in the grinding, honing, polishing, restoration and maintenance of sandstone and most natural stone and man made surfaces nationwide. If your sandstone has suffered serious staining, fading from dirt, deep scratches or has uneven tiles, it may be time to restore the natural beauty of your surfaces.

Sandstone Tile Balcony Sealer Basin Pocket

Tile Cleaners® take pride in the high quality and professional restoration services we provide our customers, and are committed to meeting and exceeding expectations, providing the specialist care your surfaces deserve.

sandstone delivers breathtaking beauty unmatched by synthetic materials and a very high level of durability. Tile Cleaners® restore sandstone flooring, stair treads, countertops, wall coverings and beautiful sinks and basins. By combining the latest state-of-the-art restoration equipment and our years of experience, with Basin Pocket's Tile Cleaners® you can once again enjoy your natural stone in its best possible condition.

All natural stone needs some type of care and maintenance

Tile Cleaners® know natural stone and understand and appreciate its distinct characteristics

Call 1300 771 201 now and talk to an expert or use our quick enquiry form

What is Grinding?

Grinding your sandstone surfaces will smooth out imperfections and open a new layer of your stone upon which it is possible to build a high quality honed or polished finish.

Grinding will remove deep scratches, stains and other contaminations from your sandstone, resulting in a very smooth and even surface, able to reflect light more consistently. Grinding will also remove any lippage, the term used for uneven tiles which can occur after a typical installation.

Resurfacing is an extremely skilled task that requires patience and experience. If not done properly and to the right depth it may only enhance the scratches and impurities.

Is there a difference between Grinding, Honing and Polishing?

Grinding, honing and polishing are similar processes, and refer to different levels the surfaces are ground back to using diamond head pads. It is important to note that all three refer to the process of using an abrasive to smooth back a stone. One of the first things people will often notice when entering your home or business are the surfaces. When your sandstone surfaces become damaged from every day usage, and improper care, you will need an expert to restore the life back to those surfaces. Basin Pocket's Tile Cleaners® technicians use a number of professional processes and techniques to return your sandstone to its true beauty.

Grinding: An aggressive approach to refinishing sandstone, using a metal-bonded and diamond grit heavy weighted floor buffer to remove deep scratches and lippage. The porosity of the sandstone still remains noticeable, and this process is typically dust-free.

Honing: This leaves a smooth flat finish with a matte look. Often completed after the grinding phase, this method is a much less aggressive approach than grinding. Although similar, the materials and grits used are not as coarse as with grinding. Many projects also may start with honing and skip the grinding phase. Tile Cleaners® honing process is able to remove minor to moderate scratches and etch marks in a softer manner. When done properly, honing the sandstone will result in a smooth and even finish.

Polishing: After the honing phase, a higher grit and sometimes combinations of higher grit compounds will be used to bring out a shine in your stone during the polishing process. This finest grade of the grinding process is used to achieve a sleek, polished look.

To schedule your appointment or to obtain a free estimate, please Call 1300 771 201 or use the online enquiry form at the top of the page.

Basin Pocket dirty sandstone floor before cleaning

Commercial Grinding

Tile Cleaners ® provide premium services to all Basin Pocket commercial properties. We are equipped to restore factory finishes to granite, sandstone, marble, bluestone, sandstone and limestone surfaces with our experienced technicians and state-of-the-art equipment.

Tile Cleaners® often find commercial spaces such as apartment blocks, shopping centres and hotels experience dullness and damage in high traffic areas. The best results in bringing the floors back to a uniform look throughout are achieved by grinding.

Lippage Removal

Lippage refers to uneven surfaces that occurs when stone or tiles are not laid to a uniform level. By running your hand over the grout line you will often notice a definite dip.

Sometimes this can be very uneven with a tile being a few millimetres higher than the adjacent tile. Tile Cleaners® diamond grinding process will remove lippage, leaving the sandstone floor completely even and flat at the grout lines. This is achieved with metal bonded diamond plates which coarsely grind away at the stone leaving it flat. The next step is usually to repeat this process with finer pads, with each grade becoming progressively finer, the number of grades Tile Cleaners® technicians use depends on the type of stone and the type of finish you require, usually a honed or polished, glossy finish.

Benefits of Grinding

If your sandstone is damaged from etching and scratching, grinding will provide a beautiful end result. Don't go through the pain and cost of having slightly worn sandstone retiled.

Grinding will:

  • Smooth uneven tiles
  • Remove deep stains that can't be removed by cleaning
  • Remove trip hazards
  • Remove imperfections
  • Restore the natural shine of stone
  • Enhance colour features in the stone
sandstone flamed mint Basin Pocket

Regular Care

Natural stone is one of the most beautiful surfaces anyone can have in their home or office. However, many varieties can easily scratch in high foot traffic areas. A regular maintenance program is vital if your surfaces are to retain their beauty.

Once liquids spill on the surface of your granite, wipe it immediately. To clean stone, you should never use regular soap as it can seep through the surface and darken the area, instead use mildly abrasive household detergent. Never use vinegar. The acid in vinegar damages, actually etches and removes the surface of many stone types. After mopping, dry the floor with a cotton towel or use a sh-mop to remove the moisture and prevent water spots.

Natural stone can become quickly etched, or corroded by acidic materials upon contact by common household substances such as soft drink, tea, citrus juice and acidic cleaning products. A surface with a matte or honed finish needs to be as a rule, periodically cleaned and re-sealed by a professional and should be sealed with a deep penetrating, impregnating sealer, which avoids staining and reduces the effect of soiling, Australian made non-toxic Deepshield® Transparent Penetrating Sealer is non-slip and lasts for up to 10 years.

deepshield generic sandstone

To schedule your appointment or to obtain a free estimate, please Call 1300 771 201 or use the online enquiry form at the top of the page.

We cover all Brisbane suburbs, all Ipswich area and all surrounding suburbs to Basin Pocket

Frequently Asked Questions


The grinding process used by Tile Cleaners® technicians is completely safe, not only for your family but for the surrounding areas of your property. The utmost care is taken by our professionals to protect walls and skirting boards as well as all other items in the work area. Excess slurry, dust and debris is extracted as we go, whilst non-toxic sealers are used to finish off the stone. Tile Cleaners® prides itself for catering for each tile type in the safest most hygienic way.

Grinding refers to the removal of large amounts of material from the surface of the stone. Grinding is used to remove deep scratches and staining as well as lippage(uneven surface) thereby smoothing out the surface of the area making it uniform. Honing is the smoothing of the stone, not as aggressive as grinding and removes very little material from the stone, giving a matte(not glossy as with polishing) look to the surface.

In areas that cannot be reached by larger floor grinding machines, the grinding can be done using hand held polishing machines.

Indoor and outdoor areas, polished, matte finish, porous, pre-sealed, wherever you have tiles we have a restoration solution. External tiles, natural stone paver's, all bathroom tiles and wall tiles. Tile Cleaners® grind marble, sandstone, granite, bluestone, travertine and limestone.

This will depend on the size of the area; larger jobs can require up to 3 days while grinding a bench-top can take up to half a day. Tile Cleaners® do try to ensure work is completed within the same day to avoid as much disruption to your home or business as possible.

Yes, the mechanical resurfacing process used to grind your floors will remove all coatings, resulting in your floors being in an "as new" condition. Once honed or polished, you should reseal your surfaces with a deep penetrating, impregnating sealer, which avoids staining and will reduce the effect of soiling.

Most of our procedures use water in order to minimise dust production. Grinding will create a slurry, however by employing state-of-the-art equipment and by extracting as we work, once finished your surfaces will be left in their best possible condition.

Tile Cleaners® technicians use the highest quality machinery providing the best solutions without compromising your surfaces. Tile Cleaners® prides itself on specifically catering for each tile variety and each situation with the highest degree of care. Stone based tiles are usually more porous requiring more attention than man made tiles, which is why its extremely important to use correct products and equipment in order to restore your tiles to their best possible condition.

Tile Cleaners® recommend our clients apply a long lasting water based sealer such as a quality product from Australia's Deepshield® range of sealer's to their tiles as soon as they have been resurfaced. Your sandstone will maintain its beautiful character for longer, while also reduce the amount of required regular cleaning.

Here at Tile Cleaners® we understand the importance of your family's safety, which is why we prefer to use non-toxic finishing agents as we not only want to protect your floors, but your families health too. Materials and agents that present potential health hazards are not in our product portfolio and never have been.

Grinding will remove scratches and stains and give a more uniform appearance to your surface.

Tile Cleaners® charge per square meter for each separate room. There is a price list on the Tile Cleaners® website for you to review. Before we begin our work we will measure each area individually, confirm the work to be carried out as well as confirm all costs with you.

When measuring the size of an area for floor sealing services, it is typically done by measuring each section individually. The process involves multiplying the width by the length of each section to calculate the area. For example, if a room has dimensions of 3 meters in length and 2 meters in width, the total area can be determined by multiplying 3 meters by 2 meters, resulting in a total of 6 square meters. This method ensures accurate measurement and calculation of the area size for proper pricing and service planning.

Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.

Client Range

We clean and restore a
huge range of tiles and surfaces in all locations including:
Kitchen, Balcony, Bathroom, Shower, Swimming pool, Pool pavers, Restaurant, Café, Bar, Home, School, Clinic, Hospital, Companie, Office

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