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Frequently Asked Questions

Other FAQs :

• Q: How do I arrange for you to come to site?
• A: Either phone or email us and we will arrange an appointment at your convenience. You will be asked questions such as do you have off road parking or an out side tap - neither is essential but the more information we have before visiting makes the demonstration run smoother.
• Q: Who do you carry out the work for?
• A: Our customers include both private and commercial customers. Hotel groups and Leisure facilities make up a large amount of our work but we have cleaned stadiums, public toilets and miles and miles of tiles in private houses. These can be man made porcelain and ceramic or natural stone.
• Q: How do I clean my sealed floor?
• A: Depending on the sealer used for the surface there are two strategies; a penetrating seal will handle aggressive cleaning such as scouring and strong cleaning products.
  A surface sealer requires a gentler approach ie soft mops, vacuum and non-aggressive cleaning products. Our operator onsite will advise you of the correct cleaning regime for you sealer.
• Q: How often does my sealed surface need re application?
• A: All situations are different based on use and cleaning regime employed, but as a rough guide; surface sealers should be reapplied every 3-6months in a high traffic commercial situation and approximately every 12months in an average domestic situation. Penetrating Sealers, depending on the initial application and cleaning regime 3-15years.
• Q: How do I maintain my sealed marble bench top?
• A: Always use cutting boards on marble bench tops to prevent acid burns from acid based products such as lemons, limes, tomato sauces, coke and champagne.

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To schedule your appointment or to obtain a free estimate, please Call 1300 771 201 or use the online enquiry form at the top of the page.

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